Monday 10th January
Tuesday 11th January
Export Academy: Understanding the benefits of, and barriers to export
Department for International Trade
13:00 – 14:00
An overview of the benefits and risks of export; first steps to making informed decisions about internationalisation; laying the foundation for an achievable export plan.
Wednesday 12th January
Introduction to Equity Investment for Lancashire SMEs
UCLAN
9:00 – 14:00
Whether you’re looking for first round investment or larger funding sources this programme will outline what equity investment opportunities are available and what different investors are looking for.
Excellence in Customer Services
Lancaster and Morecambe College
9:30 – 12:30
In this course you will develop essential knowledge of how to carry out customer service-related duties such as how to manage difficult customers and give excellent service.
https://www.boostbusinesslancashire.co.uk/events/excellence-in-customer-services/
Thursday 13th January
Export Academy: Steps to Export
Department for International Trade
13:00 – 14:00
An overview of export documentation, including customs declarations at home and abroad; as well as invoicing and evidence of export; and additional support.
https://www.boostbusinesslancashire.co.uk/events/export-academy-steps-to-export-4/