With our Plug and Play solution, running a call centre needn’t be costly. With inbound and outbound solutions that are affordable and flexible, you can cut the usual overheads that usually come with operating your own call centre.
What to expect from Cotton Court plug & play call centres.
You no longer need to consider the expense of a complex set up, office leases and costly hardware for your calls…..we have everything you need! Plus you’ll benefit from working in our inspiring spaces; and combined with the thriving business community with plenty of networking opportunities and available business support, Cotton Court is the perfect place for your business to grow!
Caller Greeting Menus / Auto Attendants
Your callers can receive a professionally recorded greeting and you can choose up to 6 options to divert callers to the relevant person, department or service.
Monitor, measure and manage your customer service and marketing performance.
Affordable & Flexible Solutions
Features can be fully customised to suit you so you only pay for features you need.
We can provide you with a phone system of any size, with any functionality that you need. Whether you need one phone number that can divert to an employee’s mobile phone, or several telephone numbers and a full Voip system for your team to operate a remote outbound call centre, we can help with this and anything in between!
Dedicated professional business phone number
Choose from local, national, freephone, and a host of other phone numbers.
Link to your CRM System
If you’re using a CRM system, we can integrate the phone system with it, helping you to save money and improve your customer service.
Access to own portal
Create and edit call plans, add and remove menus and users.
Onsite Technical Support
Our team will be available to help should you need any assistance with your phone system.